A new Marriott Bonvoy account is created when we have been unable to match the details you've provided with an existing Marriott Bonvoy account. There may have been a discrepancy in email address, name, address, or phone number.
To rectify this, you must contact Marriott Bonvoy Customer Care directly to request that they merge the new account that was created with your original one. You can contact Marriott Bonvoy via the following method:
Calling: From the UK +0080 218 2008, from outside the UK: +4420 39019118
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